Contact

Need help with an order?

Quickly use the 'Get Help' option in your account. Sellers usually respond within 1 business day.

For questions or other issues,

Frequently Asked Questions

Individual B2B Offers

If you would like to order more than 15 units and receive an individual offer, please send us your detailed request with your requirements using the following form: https://business.refurbed.com

Individual B2B Offers

Get help from refurbed

We usually respond within 3-4 business days. For order-related issues, contact the seller using the 'Get Help' option in your account.

Contacting the Seller - Response time is normally up to 1 business day.

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Forgot Password?

Delivery status - Instant tracking of your order

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Order ID can be found in your purchase confirmation email.

Contact refurbed - Response time is normally up to 4 business days.

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Order ID can be found in your purchase confirmation email.

Include key details such as the seller's name, purchase date, tracking numbers, payment method, etc.

We usually respond within 3-4 business days.

For order-related issues, please use the 'Get Help' option in your account.

Get help for an order

Alternative channels

Call us
0800 - 700 12 10
Direct email
service@refurbed.de

Message sent!

We usually respond within 3-4 business days. In the meantime, for order-related issues, contact the seller using the 'Get Help' option in your account.

Get help for an order

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